Supported Independent Living (SIL) is changing significantly from 1 July 2026. A brand new claiming code is replacing the old system completely. Both plan managers and SIL participants need to understand this important update. This guide explains everything you need to know clearly and simply.

What is the New 0138 Code?

The old claiming code was 0115 for group living arrangements. The new claiming code is now 0138 for supported independent living. Code 0138 covers assistance with daily living support services. It applies to all providers delivering SIL services nationally. This change creates clearer standards for NDIS compliance and quality.

Key Changes for SIL Providers

From 1 July 2026, all providers must use code 0138. For services delivered before 1 July, use code 0115. An SIL provider in Port Stephens delivering services before this date continues using the old code. All registered, newly registered, and applying providers must switch. The registration requirements have also been updated significantly for all providers.

Unregistered providers must apply for registration by 1 October. Those applying can continue claiming under 0138 while assessed. Providers who don’t apply by this deadline face restrictions. Only registered or actively applying providers can claim payments. This deadline ensures provider registration status becomes standardised nationwide.

What Plan Managers Must Know

Plan managers have specific payment rules from 1 July onwards. Invoices must use code 0138 for services after this date. Plan managers can only approve invoices meeting certain conditions:

• Provider is registered under 0138
• The provider has applied for registration before 1 October
• Provider delivered SIL services before 1 July 2026

Supported independent living in Port Stephens and elsewhere has updated billing requirements that all managers must follow. Plan managers should verify provider registration using the NDIS Commission website. Documentation of verification protects both the manager and participant. Checking provider details has become an essential compliance requirement.

For SIL Participants and Their Support

If you receive SIL support, the code change affects your funding. Your plan manager handles most administrative and registration work. You may see code 0138 appearing on new invoices soon. Nothing changes about the actual support services you receive. Understanding these updates helps you stay informed and engaged.

Participants of NDIS supported independent living in Raymond Terrace follow the same funding rules. Your provider should maintain continuous service quality throughout the transition. Ask your plan manager about your provider’s registration status. Request updated invoices using the new claiming code. Stay in contact with your provider during this period.

Important Dates and Deadlines to Remember

• 1 July 2026: New code 0138 becomes mandatory for all services. All invoices from this date must use the new code. Providers switch to the new claiming and payment system entirely.
• 1 October 2026: Registration deadline for unregistered providers passes. Plan managers must reject invoices from non-registered providers. Only registered or actively applying providers receive payments.

Why These Changes Matter

The new code creates clearer NDIS accountability standards nationwide. Registration ensures better quality support and stronger participant protection. Communities benefit from consistent oversight standards of an SIL provider in Raymond Terrace or anywhere else. These changes protect both participants and professional service delivery. Participants receive more reliable and professionally accountable support services overall.

Action Steps for Everyone

For plan managers:

• Update your systems to use code 0138
• Verify provider registration with the NDIS Commission
• Request provider registration numbers from all suppliers
• Keep copies of all registration confirmations on file
• Document your verification process for compliance records

For participants:

• Ask your plan manager about provider registration status
• Confirm your provider has applied or is registered
• Request updated invoices using the new code
• Stay connected with your provider throughout the transition
• Contact your plan manager with any concerns

Conclusion

Understanding the new 0138 SIL claiming code benefits everyone involved. Plan managers can process claims confidently and correctly going forward. Participants receive clearer information about their support services and funding. These changes ultimately strengthen the entire SIL system nationally.

Navigating these changes doesn’t have to be confusing or stressful. Expert guidance is available to help you through this transition period. Contact Triple R Care Pty Ltd for professional support and advice on managing these important changes effectively.

• Phone: 0470 437 678
• Email: info@triplercare.com
• Website: https://triplercare.com.au/

Don’t navigate this change alone. Reach out to us today for expert assistance.

Frequently Asked Questions

1. What is the main difference between code 0115 and code 0138?

Code 0115 was the old claiming code for assistance with daily life tasks in group living arrangements. Code 0138 is the new claiming code specifically for Supported Independent Living from 1 July 2026 onwards.

2. When must SIL providers start using code 0138?

All providers must begin using code 0138 for any Supported Independent Living services delivered from 1 July 2026. For services delivered before this date, providers must continue using the old code 0115.

3. Do plan managers need to do anything before 1 July 2026?

Yes, plan managers should verify their providers’ registration status with the NDIS Commission website before the deadline. They should also update their systems to support the new code 0138 and ensure they have current provider details.

4. What happens if an unregistered provider doesn’t apply by 1 October 2026?

After 1 October 2026, plan managers must reject all invoices from unregistered providers who haven’t applied for registration. These providers can only claim payments for services delivered before 30 September 2026.

5. Can participants continue receiving SIL support during this transition?

Yes, participants can continue receiving their SIL support without interruption during the transition. The code change is administrative and doesn’t affect the actual support services participants receive.

6. What information do providers need to include on invoices now?

Providers are encouraged to include their NDIS registration number or application number on all invoices using code 0138. This helps plan managers verify registration status quickly and process payments smoothly.

7. Who should participants contact if they have concerns about the code change?

Participants should first contact their plan manager about any concerns or questions regarding the code change. If concerns persist, they can contact the NDIS Commission or their support coordinator for assistance.

8. Are there any exceptions to the registration requirement?

Yes, unregistered providers who delivered SIL services before 1 July 2026 and have lodged an application for registration can continue claiming under code 0138 while their application is being assessed.

9. How long will providers have to transition from code 0115 to code 0138?

Providers delivering services after 1 July 2026 must use code 0138 immediately; there is no transition period. However, services delivered before 1 July must continue using code 0115 until that date.

10. What should plan managers do if a provider’s invoice is rejected due to registration issues?

Plan managers should contact the provider to request their registration number or application status. If the provider is registered or has applied, plan managers can update their records and resubmit the invoice accordingly.